The Old Plough is committed to The General Data Protection Regulation (GDPR) 2018, which supersedes the UK Data Protection Act 1998 (DPA) on the 25th May 2018. The Old Plough is also committed in ensuring that your privacy is protected.
The Old Plough may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January 2023.
What we collect
We may collect the following information:
- Name and personal details
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other relevant information such as cctv images
How we collect your information
This information may be collected via one (or more) of the following methods
- Regular card loyalty scheme
- When you book a table
- Gift Voucher orders
- When you use the wifi
- When you choose to join our mailing system
- Feedback forms
- When you email us
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- To deliver your bookings. To confirm your booking and any follow-ups needed.
- To pay for and deliver gift vouchers
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for internal marketing purposes. We may contact you by email, phone or mail. We may use the information to customise our website according to your interests.
- To meet our legal obligations, for example invoices that we issue.
- If you are employed by us please refer to our terms and conditions of employment
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. we collect of you give us.
Links to other companies and websites
Our websites may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Third Party data handling
We do use third party providers, please refer to their individual privacy policies for further information – Favourite Tableour bookings platform, Wireless Social for wifi, Mailingmanager for our mailers, Paymentsense for card payments & Woocommerce.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be held or used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us on the address below or emailing us at
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the EU General Data Protection Regulation 2018. A small fee will be payable. If you would like a copy of the information held on you please write to The Old Plough, c/o, 123 High Street, Horsell, GU21 4SS.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
This page describes the sort of information that may be gathered by cookies, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored if you wished to do so, however you should be aware that this may downgrade or ‘break’ certain elements of the website’s functionality.
What Are Cookies?
A cookie is a small piece of information that websites may store on your computer to help carry out various useful functions, such as:
- Remembering your login or shopping basket selections when returning to a site, or across multiple sites, to save you having to re-enter this information every time
- Remembering personalisation of a site such as selecting the content you want to view or which page should be your default landing page
- Tracking your use of a site so the website owner can work out how to more effectively target their content to their customers and see where their site may need improvement
It’s important to understand that cookies don’t hold financial information and when used for website tracking they are simply tracking your use, not your personal data.
For more general information on cookies see the Wikipedia article on HTTP Cookies…
What cookies are used on this site?
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this website. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
You can however prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this).
If you require more information then you can contact us through one of our preferred contact methods detailed on this site.
Article 5 of the GDPR requires that personal data shall be:
“a) processed lawfully, fairly and in a transparent manner in relation to individuals;
b) collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;
c) adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
d) accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
e) kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and
f) processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.”
Article 5(2) requires that:
“the controller shall be responsible for, and be able to demonstrate, compliance with the principles.”
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